DUBLIN - November 28, 2011 - The Convention Centre Dublin (The CCD) announced today that it has secured accreditation in International Organization of Standardization (ISO) 9001 - Quality Management System and ISO 14001 - Environmental Management System. The implementation of these ISO standards throughout The CCD will help to maintain delivery efficiencies and ensure continual improvement. To retain ISO certification, The CCD will be audited on a regular basis.
“Since the construction phase, we have been extremely focused on creating and operating a sustainable and efficient business,” said Nick Waight, CEO, The Convention Centre Dublin. “Our ISO accreditation solidifies our commitment to this long-term strategy and we are delighted that we managed to achieve certification just 14 months after opening. This is only the beginning of our ISO journey and we’ll keep reviewing our systems to ensure they are operating at optimum efficiencies, which should help us to achieve our goal to be the best conference centre in Europe by 2014.”
The accreditation was awarded by Certification Europe who is governed by the Irish National Accreditation Board (INAB). As part of the external audit process for ISO 9001, The CCD was recognised and commended for its commitment to customer satisfaction, its customer-based approach, and innovative thinking. The CCD’s strong focus on training and implementing effective policies and procedures right across its ‘Clann CCD’ team has resulted in a customer satisfaction rating of over 90%.
As the world’s first carbon neutral convention centre, The CCD is committed to long-term sustainability. The CCD’s environmental credentials have helped to secure a number of green events with like-minded organisations, such as Globe Forum, Repak and Plan Expo Green. Its objective of reducing landfill has led to a recycle rate in excess of 70% per month in 2011. In October, The CCD received an “Energy Efficiency Leader Award” from Trane, a leading global provider of indoor comfort systems and services, and a brand of Ingersoll Rand. The award recognised its efforts to optimise building performance and sustainability, such as its sustainable thermal ice-storage system, which is reducing building cooling costs by an estimated 17 percent.
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The CCD has hosted over 400 events to date including the 39th European Dialysis & Transplant Nurses Association Conference, European Union of Geriatric Medicine Society Conference (EUGMS), UK Fertilities Conference 2011, European Crohn’s and Colitis Organisation Conference, Globe Forum 2010, Project Management Institute EMEA Global Congress, TM Forum - Management World Conference, International Statistical Institute Conference, British Orthopaedic Association Conference, European Seating Symposium, Google EMEA Sales Conference, Alcatel-Lucent event, IBM conference, British Embassy Return Event on behalf of Queen Elizabeth II, X-Factor Live Auditions, American Chamber of Commerce 50th Anniversary Gala Dinner, David Gray and Glen Campbell.
The CCD has also secured a host of events in future years, including conferences, meetings, banquets and concerts, such as Interaction 12 IXDA, International Water Association (IWA) World Congress, EuroPRevent, 35th European Cystic Fibrosis, 16th International Congress of Parkinson’s Disease & Movement Disorders, Society for Molecular Biology and Evolution, International Congress on Accident & Emergency Medicine, Association of Coloproctology of Great Britain & Ireland Conference, Euroscience 2012, World Molecular Imaging Congress (WMIC), Annual EAIE Conference, International Bar Association, EAP Institute Conference and TM Forum.
The Convention Centre Dublin
Developed by Treasury Holdings (www.treasuryholdings.com), The Convention Centre Dublin is situated in Spencer Dock on the banks of the River Liffey. Ireland’s first purpose-built international conference and event venue is positioned to become the best convention centre in Europe by 2014. Recognised as the first carbon neutral international convention centre, the venue is configured to accommodate conferences from 8 to 8,000 participants in 22 purpose-built meeting rooms. Its iconic design includes a 2,000-seat auditorium, 4,500 square metres of exhibition space and banqueting facilities for up to 3,000 guests. With an award-winning, experienced and passionate team and an extensive range of support services, The CCD offers the latest technology throughout its sophisticated, flexible and delegate-friendly venue. For more information, please visit www.theccd.ie.
Elaine Phillips, Head of Marketing & Communications, Convention Centre Dublin, +353 1 818 4610.